Shipping Information


Due to COVID-19 we are experiencing shipping delays to certain countries. Shipping times may be longer than usual. We are working diligently to ensure all orders are received. 

Country  Delivery Time (Days)
United States & United Kingdom 5 - 10
Canada & Australia 7 - 15
Asia 6 - 14
Rest of the world

7 - 18


We only use our USA warehouse for orders that are based in the USA. if you are outside the USA, we will ship your order from our warehouse in Asia. All orders are sent with tracked shipping :)

We are not responsible for items not received due to incorrect or incomplete shipping address provided or if delivery was failed. If your package gets lost in transit, we will do everything we can to assist you. However, we are not responsible for packages once proof of delivery is generated.

Note: Due to the current COVID-19 pandemic, our couriers may experience delays in shipping and updating of information due to the restriction of shipping lines. Important medical supplies such as masks and medical equipments are being prioritized for shipment during this period. Please allow additional 1-2 weeks for your order to be delivered after it has been processed. Please be assured that we will monitor all orders until it reaches you smoothly. We thank you for your understanding during this difficult time.

          Find out more about delivery to a specific country by contacting us via email at 

          Please note that orders might get delayed for the following reasons:

          • Billing and shipping addresses are not the same.
          • High season
          • Order is pending a credit approval and verification.
          • A product is currently out of stock.
          • An order which requires customization.
          • An order is shipped to remote country.
          • Order security verification